Technology is great when it is all working but even the best IT system can have problems if not managed correctly. Our specialists are in a great position to provide high quality IT support over the phone, in person and via remote access. We have experience dealing with a wide range of IT problems from basic email issues through to complex server problems. We don't use call centres or ticket systems so when you call us you will come straight through to one of our professional consultants. We log every issue that comes in so all of our team will have the latest information about your business and the issues you have been dealing with.
We provide a range of IT Support and Maintenance contracts with reduced hourly rates allowing our clients to save money and budget their IT spending. With an ongoing contract you know we will be doing everything we can to ensure your IT system stays working and in tip top condition. When everything is running smoothly you can also use the inclusive hours from your IT support contract on any of our other services giving you the benefit of having a wide range of expertise on hand whenever you need it without the costs.
For those people who do not wish to have an ongoing support contract we are happy to undertake work on an ad hoc basis. You still get all the benefits of having access to our team of experts as and when you need them for a competitive standard rate.
Read below what a some of our IT Support clients have said about our service:
"We have worked with Jarrett and Lam now for just over a year and have found the service to be nothing short of excellent. We operate in a very intense and pressurised environment and have always found them to be incredibly responsive and diligent in all areas of the service they provide. We would not hesitate to recommend them. "
Business Development Director
"Tim and David have assisted us with our IT needs now for several years, it is great to be able to rely on sane teckie people that just get on with the job. They are now re-vamping our tied old website with some very innovative and fresh ideas. "
Three Arch Garage